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The Learned Ladd

We're constantly learning new things, and in this Blog we share tips, tricks and observations that we think will be of interest to the larger community.

Operations

How AI is Accelerating the Shift to Value-Based Pricing

The Clock Is No Longer the Product. AI is pushing services firms beyond hourly billing and toward pricing the value they actually create.

Operations

How AI is Accelerating the Shift to Value-Based Pricing

The Clock Is No Longer the Product. AI is pushing services firms beyond hourly billing and toward pricing the value they actually create.

Certinia

From Spreadsheet Chaos to Scalable Delivery: Why Services Estimator Matters

How Services Estimator moves teams beyond spreadsheet quoting and closes the gap between sales and delivery.

Artificial Intelligence

Why Most AI Initiatives Struggle Before They Even Start

AI promises smarter operations, but fragmented systems and unreliable data prevent many organizations from realizing its full potential.

Latest Insights

How AI is Accelerating the Shift to Value-Based Pricing

The Clock Is No Longer the Product. AI is pushing services firms beyond hourly billing and toward pricing the value they actually create.

From Spreadsheet Chaos to Scalable Delivery: Why Services Estimator Matters

How Services Estimator moves teams beyond spreadsheet quoting and closes the gap between sales and delivery.

Why Most AI Initiatives Struggle Before They Even Start

AI promises smarter operations, but fragmented systems and unreliable data prevent many organizations from realizing its full potential.

Ladd Partners Named Certinia Delivery Excellence Award Winner for the Third Consecutive Year

Ladd Partners has earned Certinia’s Customer Delivery Excellence Award for North America, reflecting sustained implementation success and long-term client trust.

Why Projects “Go Fine on Paper” But Customers Still Feel Frustrated

Projects can look perfect on paper and still leave customers uneasy. When visibility fades and systems disconnect, confidence erodes quietly. Learn why frustration starts early, how hidden gaps form, and what connected delivery looks like in practice.

Top 5 things you can do to ensure a successful implementation!

New clients often ask us what they should be doing to ensure the success of their project implementation. For our inaugural blog post, we'd like to share our Top 5 things that clients can do to help ensure a successful, lower-stress implementation

Cracking the Code: Where to Start with Emerging Tech?

With advances in Generative AI, sophisticated analytics, and powerful automation, we are entering a new era of services technology....

Ladd Partners Wins Certinia Partner of the Year, Again!

Certinia’s 2024 Partner of the Year award for Delivery Excellence. For the second year in a row...

So you're thinking about becoming a Consultant?

Consulting isn’t just a job—it’s a lifestyle. Fast-paced, ever-changing, and full of opportunities to grow, it’s perfect for those who thrive on challenge, creativity, and ownership. In this post, we share the top traits of successful consultants and what to weigh before making the leap from Corporate to Consulting.

The Crucial Imperative: Keeping SaaS Software Up to Date

Your SaaS subscription isn’t static—it evolves three times a year with new features, fixes, and compliance updates. Falling behind means missed opportunities, mounting technical debt, and costly upgrades later. In this post, we’ll break down the top five reasons to keep Certinia up to date—and the best practices to make updates simple, predictable, and valuable for your team.

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