We implement Certinia PSA and Services Estimation to help services organizations accurately quote projects, manage resources, track time, and improve visibility from project kickoff to invoicing.
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Veda is more than a conversational assistant. It combines AI-driven reasoning with controlled actions inside Certinia and Salesforce, helping teams move from identifying a need to completing the work.
The opportunity is not simply to add AI. It is to redesign the right workflows around faster decisions, stronger visibility, and appropriate human oversight.
AI operations engine built on the Salesforce Agentforce platform with enterprise-grade security and governance.
The Einstein Trust Layer ensures actions are transparent, policy-driven, and always reviewable.
Spring ’26 is a growth + security release for admins: stronger file controls, better visibility into connected app access attempts, and improved Health Check monitoring—plus release-ready enablement assets to help you communicate what’s changing.
