Managed Services

We offer flexible Managed Services to support customers using Certinia (formally FinancialForce), Rootstock and Salesforce.

Avoid the cost of hiring full time staff to meet your support needs, and tap into our extensive expertise implementing and supporting Certinia, Rootstock and Salesforce. Over 90% of customers that we've ever implemented continue to use Ladd Partners to manage their support needs!

We offer flexible Managed Services packages:

Time & Materials - paying for only the time you use

Subscription Based - committing to a set number of hours per month at a reduced rate

Dedicated contract resources - great for temporary staff augmentation

  • Direct access to certified Certinia, Rootstock and Salesforce experts
  • Supporting different SLAs to meet your business needs

Certinia

We offer Managed Services to support all Certinia modules including Core Accounting (FFA), Professional Services Automation (PSA), Supply Chain Management (SCM), Services CPQ, Revenue Management and Planning and Analytics

Rootstock

We offer Managed Services to support all Rootstock modules including Financials and ERP.

Salesforce

We offer Managed Services for general Salesforce administration and support. We also specialize in the following Salesforce products: Sales Cloud, Service Cloud, CPQ, FSL, Consumer Goods Cloud, Maps, and Manufacturing Cloud.